Refund policy
At Bento316, we stand behind everything we ship. Your satisfaction matters.
Returns
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition received. To initiate a return, email us at Issawilliams6@gmail.com with your order number and reason.
Refunds
Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method within 5–7 business days. Shipping costs are non-refundable.
Exchanges
We replace items that arrive damaged or defective. Email us within 7 days of delivery with a photo of the issue.
Non-Returnable Items
- Opened supplement or consumable products
- Digital downloads
- Final sale / clearance items
Shipping Returns
You're responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
Questions?
Email: touredesigns33@gmail.com